How do I set up or use an Online Account or change my Password?

If you have an account already for our website please just Log In (top right) under “My Account” and enter your username and password.

When you make your first order with us you are given the option to save your purchase details etc in an account at checkout in order that your purchased products wish lists, delivery addresses, etc are all stored for your use later. If you have already shopped with us and did not select this option please just do so on your next purchase if you want an account or follow the instructions below.

If you do not have an account you can register for one here. We do not store your credit card details just details of your Orders and Wish lists for your reference.

Password issues if you are having trouble with your password please check you are not grabbing a “space” or missing a letter/number at the beginning or end of your copied password (these are the most common reasons for passwords not working). If you have set up an account but have lost your password please visit this page. Simply enter your email address and click “Forgot password” and choose a new password following the instructions sent to you by email. Please add enquiries@lampsandlights.co.uk to your address book or check your spam folder if you do not receive the reset email.

For details regarding Trade Accounts please use see this FAQ.